Harmful Use in the Workplace E-learning

When an employee's drinking, gambling or medication use starts to affect work, managers tend to wait. They're unsure what they're allowed to say, so the conversation gets postponed until short-term absence has become a pattern and colleagues have started covering. A manager's job here is to act, not to diagnose. This course shows managers how to spot early signs of harmful use, hold the first conversation and follow the process all the way through rehabilitation.

From the course:

• What harmful use covers: alcohol, illegal drugs, prescription medicines, gambling and gaming
• Early warning signs such as short-term absence, mood swings and declining performance
• Your responsibility for the work environment, and the role of policy and procedures
• The early conversation: an interactive dialogue exercise to practise on
• The rehabilitation process, from investigation and trialogue to agreement and follow-up

After the course:

• Managers act on early signs instead of waiting for certainty
• The first conversation gets held, and it stays about work rather than diagnosis
• Your policy and procedures are known by the people who have to use them
• Rehabilitation follows the same steps wherever in the organisation it happens

The course consists of five sections with films, interactive scenarios, case stories and reflection exercises. Corporate nurse Hedvig Törneman, who specialises in alcohol rehabilitation, also answers common manager questions on video. The course takes about 60 minutes to complete and ends with a knowledge test, were the participants receive a diploma when they pass.

This suits organisations that want managers and safety representatives to act early and correctly when they're worried about an employee.